Privacy Policy for SMS/Text Messaging
Last updated: December 10th, 2025
This Privacy Policy explains how Mayer Tax (“we,” “us,” or “our”) collects, uses, and protects information when we communicate with you via SMS/text messaging. By signing up for or using our SMS services, you agree to the terms in this policy.
You can expect to receive intermittent messages related to your business with Mayer Tax. You can expect to receive less than one message per month, unless you are actively working with us, at which point you may receive multiple messages per day related to business.
Message and data rates will apply.
1. Information We Collect
When you opt in to receive SMS messages from us, we may collect:
- Your mobile phone number
- Message content you send to us (such as replies or support inquiries)
- Message delivery and interaction data, including timestamps, message status, and carrier-related metadata
We do not collect any sensitive personal information through SMS unless you voluntarily provide it.
You can expect to
2. How We Use Your Information
We use the information collected through SMS for purposes such as:
- Sending transactional updates, appointment reminders, service notifications, alerts, or customer support messages
- Providing information you have requested
- Communicating about your account or services
- Improving our messaging and customer support processes
- Monitoring the performance and delivery of SMS messages
We do not use SMS numbers for marketing unless you explicitly opt in to marketing messages.
3. How We Share Your Information
We do not sell or rent your phone number or SMS data.
We may share your information only with:
- Telecom carriers or SMS gateway providers as necessary to deliver messages
- Service providers who assist with messaging operations
- Legal authorities if required to comply with law, regulation, or a valid legal request
All partners are required to protect your information and use it only for the purpose of delivering our SMS services.
4. Your Choices and Opt-Out Rights
You may opt out of SMS messages at any time.
To stop receiving messages, reply:
“STOP” — You will be unsubscribed from all non-essential text messages.
“HELP” — For information or assistance.
Opting out will not affect other communication channels, such as email or phone calls.
5. Data Security
We take measures to protect your information, including:
- Secure transmission of message data
- Access controls for systems involved in messaging
- Restricted internal access to SMS-related information
While no method of communication is 100% secure, we follow industry best practices to reduce risk.
6. Data Retention
We retain SMS data only as long as necessary for business, legal, or operational purposes, including troubleshooting, delivery confirmation, or compliance with telecom regulations.
When no longer needed, SMS data is deleted or anonymized.
7. Use by Minors
Our SMS services are not intended for individuals under the age of 13.
We do not knowingly collect SMS data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
9. Contact Us
If you have questions or wish to manage your SMS communication preferences, contact us:
Mayer Tax, LLC
Email: thomas@mayer-tax.com
Phone: 513-775-8152